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Rep. Bass Offices to Begin Serving Constituents Remotely

March 18, 2020
Press Release
LOS ANGELES – Today, Congressmember Karen Bass announced her offices in Los Angeles and Washington, DC will begin serving constituents remotely in compliance with recommendations made by the Centers for Disease Control and Prevention for team member and constituent safety.

Effective Wednesday, March 18, 2020, Congressmember Karen Bass’ team members will be principally working from home during normal business hours. Both offices have instituted continuity of operations procedures (COOP) to ensure constituent services are not interrupted during this extraordinary period. 
 
Telephone messages will continue to be returned, and constituent correspondence responded to in the same timely manner. To ensure prompt reply, the office recommends constituents use email or phone in place of physical mail when possible.
 
Constituent service representatives will continue to help residents of California’s 37th District with existing and new casework issues involving the federal government – including navigating recent travel restrictions announced by President Trump. To submit a casework request, click here.
 
Previously scheduled events through at least March 31st will be adjusted to comply with current public health guidelines. You can find resources regarding this outbreak here and sign up for updates from our office here.